Effective Date: April 15th 2021
Company: Conscious Creations Limited (Hong Kong SAR)

Conscious Creations Limited ("we," "our," "us") provides booking and marketing services on behalf of select hospitality partners and collects data from two types of users:

  1. Guests using our platform to make bookings

  2. Hospitality Clients (hotel, resort, or spa owners/operators) using our platform to manage their bookings

1. Information We Collect

From Guests:

  • Name, contact info (email, phone)

  • Booking details (dates, room type, preferences)

  • Payment information (processed via Stripe)

  • IP address, device data, browser data

From Clients:

  • Business registration information

  • Property and availability details

  • Contact details (email, name, phone)

  • Usage data from your client portal

2. How We Use This Information

For Guests:

  • To process and confirm bookings

  • For pre- and post-stay communication

  • For internal reporting and customer support

For Clients:

  • To administer your bookings and guest data

  • To process payouts and commissions

  • To support performance reporting and marketing analytics

3. Data Sharing

  • With payment providers (e.g., Stripe)

  • With hospitality partners for operational purposes

  • With legal authorities, if required

  • With marketing platforms under strict data-sharing agreements (for clients only)

4. Your Rights

You may request access, correction, or deletion of your data at any time by contacting info@consciouscreations.co. Clients may request full account deletion or opt out of certain reporting features.